Clear answers before you bring it in.

Walk-ins are welcome, but please call or text first so we can confirm availability. For a smoother start, tell us what the device is doing, what changed, and whether you have already tried anything.

A single symptom can have multiple possible causes. We do our best to give an accurate initial assessment over the phone, but an in-person inspection is often the best way to identify the actual problem and recommend the right fix.

We're at 18407 Pacific Ave S STE 2 in Spanaway, Washington. We're convenient to Spanaway, Tacoma, Lakewood, Puyallup, and Parkland.

Bring the computer, its power adapter, and any accessories or passwords needed to reproduce the problem. If the issue involves a particular program, account, or peripheral, bring that information too.

We need to inspect the device or understand the project before giving a responsible estimate. We explain the findings, options, and expected cost before proceeding with repair work.

Yes. We plan gaming and work computers around your budget, performance goals, preferred components, and the way you actually use the system. We can help with a complete custom build or a DIY PC build pack and guidance.

Often, yes. We can inspect the system, identify practical upgrade options, and explain whether an upgrade makes sense compared with repair or replacement. Compatibility and the condition of the existing system matter.

Yes. Christopher is our Mac and Apple specialist, and we handle many Apple-related support and repair needs. Contact us with the model and symptoms so we can confirm whether we can help.

We inspect and repair many console hardware problems, including cleaning and thermal service when appropriate. Specialized console work may require an inspection and bench fee before repair is approved.

We evaluate logical recovery and backup options and can coordinate or refer specialized physical recovery work when appropriate. Avoid continuing to use a failing or accidentally erased drive if the data is important.

We rarely take phone repairs, but we may be able to help with a specific issue. Contact us with the make, model, symptoms, and photos before bringing it in.

Yes. Business IT can include managed support, endpoint protection, monitoring and patching, Microsoft 365, networks and Wi-Fi, backups, VoIP, website support, migrations, integrations, and new-office setups. Scope depends on the business and the project.

Use the service-request button on this site, or call or text (253) 878-0556. You can also email [email protected] for general questions.