01 / ASSESS
Understand the failure
We review symptoms such as accidental deletion, inaccessible files, failed storage, corrupted software, or a computer that no longer starts.
04 / DATA RECOVERY
We assess logical recovery and backup options in-house first. If a drive needs specialist work, we refer it to a recovery partner and get a quote before proceeding.

What happens first
Stop using a failing drive when possible. Tell us what happened, what device is involved, and which files are most important.
01 / ASSESS
We review symptoms such as accidental deletion, inaccessible files, failed storage, corrupted software, or a computer that no longer starts.
02 / EVALUATE
We look at in-house options first. We do not promise recovery until the device and damage have been assessed.
03 / REFER
If physical recovery is required, we send the device to a recovery partner. Once they confirm whether recovery is possible, we provide a quote before proceeding.
After recovery
We can help plan backups, organize storage, stabilize a computer, and choose a safer workflow for the files you cannot replace.

Do not wait if the drive is failing